[m2s] Gaming Clan

At the start of the week I outlined some of the key Battlefield 3 issues we are tracking here at DICE. This update will give you a clear view on the improvements we have made since then. Keep gaming, and keep sending us your feedback!

 

1) QUICK MATCH FUNCTIONALITY
Status: Improved! Try it out and leave your feedback on the Battlelog forums

Since we rolled out the server patch yesterday, we have seen a big increase
in quick match functionality on consoles. You should now be able to join a quick
match the majority of times without any issues.

However, please make sure to check that you are matched against servers in
your own region by following this guide for the console server browser. If not, this could
potentially have a negative impact on lag and rubber banding. We will keep
working on improving the quick match stability and reliability further.

 

2) JOINING SQUADS AND STAYING THERE
Status: Fix pending in the very near future

Some people have experienced difficulties joining and staying in squads on
console. We have identified the cause of this problem and will hopefully have a
fix ready to roll out very soon. You should then be able to stay together in
your squad throughout the game. Please follow this guide for how to create and join squads
prior to starting a match, which is the quickest and most reliable way to make
sure you play with the right people in the right game. We will return tomorrow
with an update on when this fix is live.

 

3) HARDCORE SERVER AVAILABILITY
Status: Improved! Try it out and leave your feedback on the Battlelog forums

We know you love your hardcore mode. We have identified and eliminated the
problem that made our hardcore servers disappear after being live for a set
period of time. You should now find plenty of Hardcore servers to join.

 

4) LAG AND RUBBER BANDING
Status: Fix just rolled out. We are positive this will improve the situation. Help us verify by playing Caspian Border and Tehran Highway on Conquest!

Some users are experiencing lag and rubber banding, mostly tied to Conquest
mode on Tehran Highway and Caspian Border. This was due to a bug in the network
code that has been identified and eliminated in today’s console server patch,
resulting in a big improvement in these cases. For PC, this issue was improved
in an earlier server patch.

However, please make sure to check that you are matched against servers in
your own region by following this guide for the console server browser. If not, this could
potentially have a negative impact on lag and rubber banding. We will keep
working on improving the quick match stability and reliability further.

 

5) DEFAULT REGION SETTING IN SERVER BROWSER
Status: Fix pending in the very near future

Some players, mostly in the US, may have had their default region setting in
the server browser set to Europe, which would lead to unnecessary lag and rubber
banding. This would incorrectly also affect your quick match attempts. This will
be fixed shortly. You can still manually use the server browser and set the
desired server region to any region you want.

You might also want to follow this guide for how to best take advantage of the features in the console server
browser. That way, you have total control over what game mode and map to
join, and on what server.

 

6) GAME STABILITY
Status: Greatly improved! Leave your feedback on the Battlelog forums

In today’s server patch, we also made numerous fixes to the overall game
stability, including the elimination of two of the most frequent game crashed we
have seen reports on. You should see an increase in game stability from now
on.

 

7) ORIGIN INSTALLATION AND AUTHENTICATION ISSUES
Status: Fix pending in the very near future

Since the launch of Battlefield 3, Origin have implemented a host of improvements and will
continue to do so as long as gamers are playing Battlefield 3. The next Origin
update is scheduled for early November and includes a number of critical updates
that will fix most of the problems that people have experienced. For the latest
updates, answers, and support from the Origin Team, please visit the Origin Help Center.

The Origin Team will continue to appreciate any and all feedback and will
address it as quickly as possible. Please go to the Origin Help Center for support
directly relating to Origin.
Once again, thanks for playing, and thanks for sharing your feedback with  us at DICE and EA. Let us know how you are enjoying the game now that the fixes mentioned in this blog post have rolled out or will roll out in the near future. We are passionate about supporting all our games for a very long time, including Battlefield 3. This is just the start.

 

If you have any feedback at all, please visit Battlelog and let us know what you think in the forums available there.

For support, head to our Battlefield 3 Help Center, where you can see the answer to the most frequent questions and live chat with our game advisors.

 

Karl Magnus Troedsson

General Manager, DICE